Refund Policy
Last updated: June 2026
Rare AI provides digital analysis, report generation, and software access. Due to the nature of digital products, purchases are generally non-refundable.
Used Credits / Generated Reports
Once a report has been uploaded, analyzed, generated, downloaded, or credits have been consumed, the purchase is non-refundable.
Unused Credits
Purchased credits are generally non-refundable, including unused credits.
Exceptional Cases
Rare AI may review refund requests only in cases of duplicate payment, billing error, or a verified technical failure that prevents report generation.
Refund Review
Refund approval is at the sole discretion of Rare AI. Approved refunds may take time depending on the payment provider.
Contact
For refund-related queries, contact: support@rareai.app
